Datenschutzerklärung

My Store operates the Store and the Website, including all related information, content, features, tools, products and services designed to provide you, the Customer, with a curated shopping experience (the “Service”). My Store is powered by Shopify, which enables us to provide you with the Service. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make purchases or other transactions through the Service, or otherwise contact us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall control with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand the manner in which your information is collected, used and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another person or is reasonably associated with you or another person. Personal information does not include information that is collected anonymously or is de-identified, i.e., information that does not identify you or reasonably relate to you. We may collect or process the following categories of Personal Information, including inferences drawn from such information, as permitted or required by how you use the Service, the country in which you are located, and applicable law:

• Contact Information:Includes your name, address, billing address, shipping address, phone number and email address.
  
• Financial Information:Includes credit, debit and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations: and other payment details.
  
• Account Information: includes your username, password, security questions, preferences and general settings.
  
• Transaction Information: Includes items you have viewed, added to your shopping cart, added to your wish list, or purchased, returned, exchanged, canceled, and transaction history.
  
• Contact History: Includes information you provide when you contact us, such as what you fill out when sending a customer support inquiry.
  
• Device Information: Includes information about your device, browser or Internet connection, your IP address and other unique identifiers.
  
• Usage Information: Includes information about your use of the Service, including how and when you use or browse the Service.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you: including when you create an account, access or use the Service, contact us, or otherwise provide us with personal information; 
  
• Automatically through the Service: including information collected from your device when you use our products or services or visit our website, as well as through the use of cookies and similar technologies; 
  
• From our service providers: including when we engage them to provide certain technologies and to collect or process your personal information on our behalf; From our partners or other third parties. from our service providers: including when we engage them to provide certain technologies and when they collect or process your personal information on our behalf; 
  
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or what services you use, we may use personal information for the following purposes:

• Providing, Customizing, and Improving the Service: We use your personal information to provide the Service, including to fulfill contracts with you; process payments; ship orders; remember your preferences and items of interest; send you account-related notifications; process purchases, returns, exchanges, or other transactions; create, maintain, and otherwise manage your account; arrange for shipping; and assist with any returns or exchanges; supporting the posting of reviews; and creating a personalized shopping experience, such as recommending products relevant to your purchase history. This may include using your personal information to better customize and improve the Service.
  Marketing and Advertising We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional information via email, text message or postal mail, and displaying online advertisements for products or services on the Service or other websites based on items you have previously purchased or added to your shopping cart, and on your other activities on the Service.
  
• SECURITY AND FRAUD PREVENTION:We use your personal information to authenticate your account; to provide a secure payment and shopping experience; to detect, investigate, or take action in response to potentially fraudulent, unlawful, dangerous, or malicious activity; to protect public safety; and to maintain the security of our Service. If you choose to use the Service and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access details with others.
  
• To contact you: We use your personal information to provide you with customer support, to respond to your needs, to provide an efficient service, and to maintain our business relationship.
  
• Legal Reasons: We use your personal information to comply with applicable law or to respond to valid legal process, including requests from law enforcement or governmental agencies, to investigate or participate in a civil deposition, potential or actual litigation, or other adversarial legal proceeding, and to process or investigate possible violations of our Terms or policies.

How we disclose personal information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes within the scope of this Privacy Policy. Such circumstances may include:

• Disclosure to Shopify, vendors, and other third parties who provide services on our behalf: (e.g., IT management, payment processing, data analytics, customer support, cloud storage, shipping and transportation).
  
• Disclosure to Business and Marketing Partners:For the purpose of providing marketing services and advertising to you. For example, we may partner with third-party services through Shopify to support personalized advertising based on your online activity across different merchants and websites: Our business and marketing partners will use your information in accordance with their respective privacy statements. Depending on your country, you may have the right to ask us to stop sharing your information for targeted advertising and marketing promotions based on your online activity on various merchants and websites. To exercise your right to opt out of such use of information.
  
• When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as for product shipments or through your use of social media widgets or login integration features.
  
• Disclosure within our affiliates or business groups: 
  In connection with business transactions such as mergers or bankruptcies, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Service, the rights, and the rights of our users or others.

Relationship with Shopify

The Service is hosted by Shopify and collects and processes personal information about your access to and use of the Service in order to provide and improve the Service for you. The information you submit to the Service will be transferred and shared with Shopify and third parties that may be located outside of your country in order to provide and improve the Service for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhancements that incorporate data and information from your interactions with our stores, other merchants, and Shopify. In order to provide these enhancements, Shopify may use the Personal Information we collect about your interactions with our Stores, other merchants, and Shopify. In these cases, Shopify is responsible for the processing of your Personal Information, including responding to your requests to exercise your rights to use your Personal Information for the purposes described above. For more information about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on your country, you may be able to exercise certain rights regarding your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Service may provide links to websites or other online platforms operated by third parties. If you visit these websites that are not affiliated with or controlled by us, please be sure to review their privacy and security policies and other terms of service. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of their information. Information you provide on public or semi-public platforms, including information you share on third-party social networking platforms, may also be viewed by other users of the Service and/or users of those third-party platforms, and there are no limitations on our or the third-party's use of that information. Our act of providing such links does not, in and of itself, constitute an endorsement by us of the content of such platforms or their owners or operators, unless otherwise stated on the Service.

Children's Data

The Service does not apply to children and we do not knowingly collect any Personal Information from minors in your jurisdiction. If you, as a parent or guardian, become aware that your child has provided us with Personal Information, you may contact us at the contact information provided below to request that the information be deleted. As of the effective date of this Privacy Policy, to the best of our knowledge, we do not “share” or “sell” (as that term is defined in applicable law) personal information of minors under the age of 16.

Information Security and Retention

Please note that no security measure is foolproof or infallible and we cannot guarantee “absolute security”. In addition, any information you send us may not be secure during transmission. We recommend that you do not send us sensitive or confidential information through unsecured channels.

The length of time your personal information is retained depends on a variety of factors, such as whether the information is needed to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on the country in which you are located, you may have some or all of the following rights with respect to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may deny your request in certain circumstances as permitted by law.

• Right of access/knowledge: You have the right to request access to the personal information we hold about you.
  
• Right to erasure: You may have the right to ask us to delete your personal information that we maintain.
  
• Right to Correction: You may have the right to ask us to correct inaccurate personal information that we maintain about you.
  
• Right to Portability: You may have the right to obtain a copy of the personal information we hold about you and to require us to transfer it to a third party in certain circumstances and subject to certain exceptions.
  
• Right to Opt-Out or Share Targeted Advertising: Depending on your country, you may have the right to opt-out of the “sale” or ‘sharing’ of your personal information or to refuse to be contacted by us for the purpose of “targeted advertising” (in accordance with applicable privacy laws). Targeted Advertising" (as defined in applicable privacy laws) You may have the right to opt out of the “sale” or ‘sharing’ of your Personal Information or to opt out of our processing of your Personal Information for the purposes of “targeted advertising” (as defined in applicable privacy laws). To exercise your right to opt out of such uses of information, please click here. Please note that if you visit our Sites with the
• Global Privacy Controls opt-out preference signal enabled, we will automatically treat it as if you made an opt-out request with respect to the device and browser used to access the Sites, based on your location: if we are able to associate the device that sent the signal with a Shopify If we are able to associate the device sending the signal with a Shopify account, the opt-out request will be synchronized with that account. For more information about Global Privacy Controls, please visit https://globalprivacycontrol.org/. In addition to Global
• Privacy Controls, we do not recognize other Do Not Track signals that your web browser or device may send.
  
• Managing Communication Preferences: We may send you promotional emails, and you can stop receiving such messages at any time by using the unsubscribe option displayed in our emails. If you choose to opt out, we may still send you non-promotional emails, such as notifications related to your account or order.

You may exercise any of these rights by contacting us at the location shown on the Service, or via the contact information provided below. For more information about how Shopify uses your personal information and any rights you may have (including rights relating to data processed by Shopify), please visit: https://privacy.shopify.com/en

We will not treat you differently for exercising any of these rights. As permitted or required by applicable law, we may need to verify your identity in order to process your request. Subject to applicable law, you may designate an authorized agent to make requests to exercise your rights on your behalf. Before accepting a request from an agent, we will require the agent to provide documentation that you authorize him or her to act on your behalf and may require you to verify your identity directly with us. We will respond to your request in a timely manner and within the timeframes required by applicable law.

Complaints

If you have a complaint about how we have handled your personal information, please contact us using the contact information provided below. Depending on the country in which you are located, you may have the right to file a complaint against our decision by contacting us at the contact information provided below or by submitting a complaint to your local data protection supervisory authority.

International Transfers

Please note that we may transfer, store and process your Personal Information outside of your country.

If we transfer your personal information outside of the European Economic Area or the United Kingdom, unless the country/region to which the data transfer is to take place has been determined to have an adequate level of data protection, we will use a recognized data transfer mechanism, such as standard contractual clauses issued by the European Commission, or any equivalent contract issued by the relevant UK authority.

Changes to this Privacy Policy

This Privacy Policy will be updated from time to time to reflect changes in our privacy practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the “last updated” date, and provide notice as required by applicable law.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any rights you may have, please call us at , or email us at support@chicchibi.com.