Widerrufsrecht
Returns & Exchanges
- Final sale: All pre-order and made-to-order items are final sale—no returns or exchanges unless items arrive damaged or defective.
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Defect claims:
Contact us within 7 days of delivery with photos. Once confirmed, we’ll send a replacement or issue a full refund. -
Customer-initiated damage:
Damage caused by misuse, dropping, sunlight, or alterations is not eligible for refund or replacement. -
Return shipping:
Customers are responsible for return shipping costs. For damaged or incorrect items, we will cover return shipping.